Questions
Frequently asked questions
Quick answers about working with Bismarck Ndou: what things cost, how a project runs, what support and ownership you get, and how payments and refunds work.
Quotes and pricing
How quotes work, what things cost, and how to get started.
How does pricing work?
Services are custom: you request a quote and get a fixed price, with milestones and a timeline agreed in writing before work starts. Starting prices: Whop App and Site Development from $249; AI Integration and Automation from $390; Trading Bots and Strategies from $390; Web App Development from $450; Desktop App Development from $490; Mobile App Development from $550; Custom Software Development from $590; AI Powered Web Scraper from $590. AI Model Evaluation is quoted per project. Larger projects get a fixed quote at kickoff. Products have a listed price you pay straight away on Whop: AI Care Plan ($99/mo), Free AI Automation Scorecard (Free).
See services and pricesHow do I request a quote?
Use the quote form: choose a service, describe your project, and add your budget and timeline if you have them. You can also open any service page and choose Request quote to start with that service selected. Quotes are free and come with no obligation.
Request quoteAre quotes fixed? Will there be surprise invoices?
Quotes are fixed prices. Changes or additions after kickoff are treated as change requests and quoted separately, and work on a change request begins only after you approve the quote, so there are no surprise invoices.
What is Project Scoping?
Project Scoping ($79) is a one-to-one session with a full-stack engineer, by call, video meeting, or chat on Whop. You get a written spec within 48 hours (features, tech stack, milestones, and timeline) and a fixed-price quote. The $79 is credited toward any build you buy within 60 days, and you keep the spec and quote with no obligation.
Can I request a quote for more than one service?
Yes. Request a quote for each service you need. They're tracked together in your client portal once agreed.
How projects run
The steps, the timeline, and what we need from you.
How does a project run?
In four steps. Kickoff: share the brief, the outcome you need, and any existing systems to work around. Scope and design: review the plan or design before any production code. Build: follow progress in the client portal as it comes together. Launch: go live, or hand off, with 30 days of support included.
How long does a project take?
It depends on scope and how quickly feedback comes back during review. Timelines are agreed at kickoff, before any production work starts.
What do you need from me?
The content, access, credentials, and feedback the project needs, in good time. Timelines pause while we are waiting on you. If a project is inactive for more than 30 days because of missing input, it may be closed and the work completed so far delivered.
What happens after I request a quote?
We follow up on your quote by email. Once it's agreed, we set up your access to the client portal.
What technologies do you use?
Backends are built in Go, PHP/Laravel, Python, and Node.js. Frontends use Vue 3 and React, and mobile apps are built with Flutter. Databases include MySQL, MariaDB, PostgreSQL, Redis, MongoDB, SQLite, and Firebase, and deployments use Docker, GitHub Actions, AWS, and Vercel.
See the full skills listSupport and ownership
Revisions, support after launch, and who owns what.
What support is included?
Every build includes 2 revision rounds and 30 days of post-launch support. Bugs and failures to meet the agreed scope that you report in that period are fixed at no extra cost.
What happens after the 30 days?
Ongoing maintenance, hosting, new features, and support after that period are available separately. For AI systems, the AI Care Plan ($99 a month) covers monitoring, bug fixes, up to 2 hours of small changes, and priority replies.
About the AI Care PlanWho owns the code?
You own the custom code and deliverables made for you once payment is made in full. Pre-existing tools and libraries stay with Bismarck Ndou, and you get a perpetual, non-exclusive licence to use them as part of your deliverable. Open-source and third-party components keep their own licences.
Read the Terms of ServiceIs my information kept confidential?
Yes. Your business information, credentials, and non-public project details are kept confidential and used only to deliver your project.
Read the Privacy PolicyHow long do I have to review delivered work?
You have 14 days after delivery to review and report issues. After that, the deliverable is treated as accepted.
Payments and refunds
How you pay, refunds, and what to do if something goes wrong.
How do I pay?
Prices are in US dollars and are paid through Whop's checkout. For larger projects a deposit may be agreed, with the balance invoiced at agreed milestones. Work starts once the initial payment has cleared. Applicable taxes are calculated at checkout.
Can I get a refund?
It depends on how far the work has progressed. Before kickoff or before any work has started, you receive a full refund. After work has started, you receive a refund for the milestones not yet started. Once the final deliverable is accepted, or 14 days pass after delivery without a reported defect, the purchase is non-refundable. Project Scoping can be refunded in full before the session takes place. Requests outside the agreed scope, and trading results, are not refundable.
Read the Refund PolicyWhat if something goes wrong with a purchase?
Contact us first: we always try to resolve the problem directly. Purchases made through Whop can also be raised in Whop's Resolution Center, where Whop decides the case if it can't be resolved between us.
How the Resolution Center worksProducts
The ready-to-buy products.
What can I buy directly?
AI Care Plan ($99/mo), Free AI Automation Scorecard (Free). Each one checks out on Whop. Custom builds are quoted per project under Services.
See all productsWhat is the AI Care Plan?
A $99 monthly plan that keeps an AI chatbot, automation, scraper, or MCP server running smoothly. It includes monitoring and error alerts, bug fixes (including when a connected tool or API changes), up to 2 hours of small changes, model and dependency updates, a short monthly report, and priority replies within 1 business day. It covers systems built by Bismarck Ndou, or ones reviewed and accepted (the review is free). You can cancel anytime.
About the AI Care PlanIs the AI Automation Scorecard really free?
Yes. It is a free 15-minute self-assessment that helps you find the 2 or 3 repetitive tasks in your business that are worth automating first, and estimate what they are worth each year.
Get the scorecardClient portal and account
Signing in, what the portal shows, and cookies.
What is the client portal?
A private page where signed-in clients see their purchases with status and billing links, plus project progress and next steps when a project is under way. It also has links to support, the Resolution Center, and the Refund Policy.
How do I sign in?
Choose Sign in and use your Whop account. Signing in also fills in your name and email on the quote form.
The work
What gets built, who builds it, and a few specifics.
What do you build?
Custom Software Development, Mobile App Development, Desktop App Development, Web App Development, AI Integration and Automation, AI Powered Web Scraper, AI Model Evaluation, Whop App and Site Development, Trading Bots and Strategies.
See all servicesWho is behind Bismarck Ndou?
Bismarck Ndou is a full-stack developer and AI automation architect with over 10 years of experience delivering scalable backend systems, web, desktop, and mobile apps, workflow automation, and AI-powered chatbots.
Read the profileAre trading bots financial advice?
No. Trading bots and strategies are software only. No bot or AI can guarantee profits, backtests do not predict future results, and trading carries real risk of loss. You keep control of your funds and API keys.
See Trading Bots and StrategiesWhat data can the web scrapers collect?
Publicly available data only. You're responsible for using it in line with each site's terms and privacy law.
See the AI Powered Web ScraperWho pays for AI usage, app store accounts, and certificates?
AI model usage fees are billed to your own account. Apple and Google developer account fees, and code-signing certificates where needed, are paid by you directly.
How can I contact you?
The quickest way is the quote form. You can also message on Whop chat, or use the email link in the footer.
Request quoteStill have a question?
Ask in the quote form, message on Whop, or send an email. Quotes are free and come with no obligation.